Privacy policy

Last updated: 26/03/2026

At Folc, our primary purpose is to find, verify, and tell great stories – and that commitment to trust extends to how we handle your personal data. This Privacy Policy explains what information we collect, why we collect it and how we keep it safe when you visit our website folcstories.com.

1. Who we are Folc operates this website. For the purposes of UK data protection law (UK GDPR), Folc is the “data controller” of your personal information. If you have any questions, you can contact our GDPR lead at hannah@folcstories.com.
2. What data we collect We only collect information that helps us provide our services and improve your experience. This includes:

• Identity and Contact Data: Your name, email address, and any other information you provide when you fill out our contact form.
• Technical Data: Your IP address, browser type, and operating system (collected automatically when you browse our site).
• Usage Data: Information about how you use our website, such as the pages you visit and links you click (collected via cookies and analytics tools).

3. How we use your data We use your personal information to:

• Read and respond to the messages you send us via our contact form.
• Provide the services you request.
• Improve our website and ensure content is presented effectively.

4. Our lawful basis for processing Under UK GDPR, we must have a legal reason to use your data. We rely on:

• Consent: When you agree to let us use non-essential cookies or submit your details via our contact form.
• Legitimate Interests: When we reply to your inquiries or analyse basic website traffic to improve our business, provided it does not infringe on your rights.

5. Sharing your data We do not sell your personal data. We only share it with trusted third-party service providers who help us run our website and business securely. This includes:

• Hostinger, WordPress, and Elementor: The platforms and hosting providers we use to build, host, and run our website securely.
• WPForms: The plugin we use to securely process our contact form submissions.
• Google Analytics (via Site Kit): We use Google Analytics to understand how visitors interact with our website. Google may set cookies on your browser or read cookies that are already there.

6. Data retention We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.
7. Your rights Under UK data protection law, you have the right to:

• Ask for a copy of the personal data we hold about you.
• Request that we correct any inaccurate data.
• Ask us to delete your personal data.
• Withdraw your consent for cookies at any time.

To exercise any of these rights, please email us at hannah@folcstories.com.

8. Complaints If you have any concerns about how we handle your data, we would appreciate the chance to resolve it with you directly. However, you also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk).